📜 Terms of Service

Last Updated: 25 January 2026

These Terms of Service (“Terms”) govern your access to and use of the website, platform, and services (collectively, the “Services”) provided by Thinkra.io (“Company”, “we”, “our”, “us”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.

1. Eligibility & Acceptance

• You must be at least 18 years of age to use our Services.
• By using the Services on behalf of an organization, you confirm that you have authority to bind that organization to these Terms.
• Continued use of the Services constitutes acceptance of these Terms and our Privacy Policy.

2. Description of Services

Thinkra.io provides a cloud-based CRM and business management platform, which may include:

• Customer relationship management
• Employee and business data management
• Task tracking, reporting, analytics
• Integrations with third-party tools
• Notifications, automation, and AI-assisted features

Service features may vary by subscription plan.

3. Account Registration & Responsibilities

3.1 Account Creation

• You must provide accurate and complete information during registration.
• You are responsible for maintaining the confidentiality of your login credentials.

3.2 Account Security

• You are solely responsible for all activities under your account.
• You must notify us immediately of any unauthorized access or security breach.

4. Subscription, Fees & Payments

• Some features require a paid subscription.
• Fees, billing cycles, and payment terms are described on our pricing page or in a separate agreement.
• All fees are non-refundable, unless otherwise stated.
• We reserve the right to modify pricing with prior notice.

5. User Data & Ownership

5.1 Your Data

• You retain full ownership of all data you upload or create within the platform (“Customer Data”).
• You grant us a limited license to process your data solely to provide the Services.

5.2 Data Responsibility

• You are responsible for the accuracy, legality, and compliance of your data.
• You must ensure your use complies with applicable data protection laws.

6. Acceptable Use Policy

You agree not to:

• Use the Services for unlawful or fraudulent purposes
• Upload malicious code, malware, or harmful content
• Attempt unauthorized access or disrupt system integrity
• Reverse engineer, copy, or resell the platform
• Use the Services to violate privacy or intellectual property rights

Violation may result in immediate suspension or termination.

7. Intellectual Property Rights

• All platform software, UI, branding, logos, and content are owned by Thinkra.io.io or its licensors.
• No rights are granted except as expressly stated.
• Unauthorized use of our intellectual property is strictly prohibited.

8. Third-Party Services & Integrations

• The Services may integrate with third-party platforms.
• We are not responsible for third-party services, data handling, or outages.
• Your use of third-party services is governed by their respective terms.

9. Service Availability & Modifications

• We strive for high availability but do not guarantee uninterrupted service.
• We may update, modify, or discontinue features at any time.
• Scheduled maintenance or unexpected downtime may occur.

10. Data Security & Privacy

• We implement reasonable administrative, technical, and organizational security measures.
• However, no system is completely secure, and we do not guarantee absolute security.
• Our data practices are detailed in our Privacy Policy.

11. Termination & Suspension

11.1 By You

• You may terminate your account at any time.

11.2 By Us

• We may suspend or terminate access if you violate these Terms, fail to meet payment obligations, or if required by law or regulation.
• Upon termination, access to the Services will be disabled.

12. Data Retention After Termination

• Customer Data may be retained for a limited period after termination.
• After this period, data will be deleted or anonymized unless legally required otherwise.
• Users are responsible for exporting their data before termination.

13. Disclaimers

The Services are provided “as is” and “as available”. We disclaim all warranties, including merchantability, fitness for a particular purpose, non-infringement, and accuracy or reliability of results.

14. Limitation of Liability

To the maximum extent permitted by law:

• Thinkra.io shall not be liable for indirect, incidental, or consequential damages.
• Total liability shall not exceed the amount paid by you in the previous 12 months.

15. Indemnification

You agree to indemnify and hold harmless Thinkra.io from claims arising out of:

• Your use of the Services
• Violation of these Terms
• Violation of applicable laws or third-party rights

16. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. Courts located in Coimbatore, Tamil Nadu shall have exclusive jurisdiction.

17. Changes to Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised date. Continued use constitutes acceptance of the updated Terms.

18. Contact Information

For questions regarding these Terms, contact:

Thinkra.io
📧 Email: rajamvignesh@gmail.com
📍 Address: Karaikudi, Sivagangai District, Tamil Nadu 630001
📞 Phone: +91 9677622664